Services

Providing high-quality services to our clients for 30 years

From unified communications, security solutions, power solutions, IT solutions, we provide our clients with the highest quality products and services.

As part of our commitment to prospective and returning customer, we provide consultation with them before any undertaking will start. This ensures that all project details will be clarified and is agreed upon, 

To be specific, consulting with us helps with:

  • Client Requirement Validation
  • Assessing Requirements for Project Goals
  • Value Costing by Expert Engineering Team
  • New project or Technology Refresh Discussion
  • Sharing Best Practices for Smooth Project Completion
  • Designing with State-Of-The-Art Technology 
  • Design Integration with Existing Systems
  • Clarifying and Negotiating Project Terms of Reference

With more than 25 years in the systems integration industry, our design engineers hold a high standard in designing standards compliant and quality-focused systems for our clients. Whether it is through our partners or directly to our clients, we will ensure that problems will be reduced to almost none before implementation or sale.

Our pre-sales support services include:

  • Requirements Probing
  • Solutions Designing
  • Competitive Analysis
  • Joint Sales Call
  • Proof of Concept Presentations
  • Proof of Value Presentations
  • Site Occulars
  • Bid Management

As part of our end-to-end solution services, we can implement our designed solutions to full functionality. We will provide guidance and lead the project with the experience of our lead engineers. We will help you in this crucial phase of your projects.

Our implementation services include:

  • Pre-implementation Planning (Kick-off Meeting, Project Planning)
  • Project Management
  • Pre-Programming
  • Installation
  • Progress Update, Reporting and Coordination
  • Testing & Comissioning
  • Knowledge Transfer
  • Project Turnover

By providing after-sales support to our clients, we realize our end-to-end solutions. Our very own technical support engineers’ will provide expert-level support to ensure continuity and the best experience for our clients.

Our post-sales support services include:

  • System Orientation
  • On-Call Services
  • Remote Phone Support
  • Network Functionality Assessment
  • Preventive Maintenance
  • Incident Management
  • Temporary Replacement Unit